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Hosted CRM

The VITAL Hosted CRM solution (logistic (e)CRM, a proprietyary solution)  will eliminate your need to source a state-of-the-art CRM. Not only is our Customer Relationship Management system affordable, but it's push-button ready to manage your valuable customer database. You'll find that your orders are passed seamlessly from your website to the CRM, and tracking media from a call center is a dream.

It's crucial to clients with continuity programs to have a reliable platform to keep orders flowing smoothly so that their customers receive their orders and keep customer service costs down - and cancellation rates low.

If necessary, our system can create screen pops for our customer service representatives - prepopulated with the customer's data. This creates a sense of ease for your customer and keeps call time low. It also boosts consumer confidence in your brand - and ensures that your customers are more likely to re-order in the future. Our system will allow scripts for customer service and sales agents to keep your customers apprised of current promotions and sales.

Find out more about logistic (e)CRM 

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logistic ecrm