CETYLMAX

From identity conception to full blown eCommerce and operations.

Overview

CETYLMAX is a nutraceutical company catering to active lifestyle individuals who are suffering from arthritis, joint pain with naturally based solutions.

Challenge

CETYLMAX was in need of a complete identity package which included logo design, packaging design, and custom eCommerce solutions. It also became apparent that CETYLMAX was in need of our payment processing solutions, hosted CRM, and call center solutions - in addition to order fulfillment services and warehousing to cater to their loyal database. 

Solution

VITAL BGS’ suite of services have created a long term success model for CETYLMAX. Within the solution created for logo and presence, CETYLMAX has a spa medicinal presence Not only are they able to offer customized recurrence patterns to their customer base, but our expert customer service and sales teams work to ensure long term customer acquisition and retention. CETYLMAX now demonstrates customer retention for monthly auto-ship programs now in the 4-5 year range. This is an unprecedented statistic for the industry. Our team provides custom and unrelenting dedication to excellence which proves its worth every day.